{"id":638,"date":"2020-12-22T16:58:59","date_gmt":"2020-12-22T16:58:59","guid":{"rendered":"http:\/\/watershieldusa.com\/?page_id=638"},"modified":"2021-03-23T18:55:30","modified_gmt":"2021-03-23T18:55:30","slug":"faqs","status":"publish","type":"page","link":"https:\/\/watershieldusa.com\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"

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FAQs<\/h2>\n

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header_text_align=”left” header_text_color=”#3f98d3″ header_font_size=”16px” header_letter_spacing=”1px” custom_margin=”||1px|||”]<\/p>\n

1. What is a french drain?<\/h1>\n

[\/et_pb_text][et_pb_text _builder_version=”4.7.4″ _module_preset=”default” text_font=”Gt Walsheim||||||||” text_text_color=”#15293a” text_font_size=”18px” text_line_height=”1.8em” header_3_font=”Gt Walsheim||||||||” header_4_font=”Gt Walsheim||||||||” header_4_text_align=”center” header_4_text_color=”#15293a” header_4_line_height=”1.4em” custom_margin=”-10px||-5px||false|false” custom_padding=”8px|||||”]<\/p>\n

A perforated pipe that is placed at the perimeter of your basement, under the concrete. When water seeps into the pipe, it’s directed to a sump pump and out of your home.<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.7.4″ _module_preset=”default”][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”2_3,1_3″ _builder_version=”4.7.4″ _module_preset=”default” custom_margin=”|auto||auto|false|false” custom_padding=”0px||50px||false|false”][et_pb_column type=”2_3″ _builder_version=”4.7.4″ _module_preset=”default”][et_pb_text _builder_version=”4.7.4″ _module_preset=”default” header_font=”Recoleta||||||||” header_text_align=”left” header_text_color=”#3f98d3″ header_font_size=”16px” header_letter_spacing=”1px” custom_margin=”||1px|||”]<\/p>\n

2. Do I need a sump pump or do I need a french drain?<\/h1>\n

[\/et_pb_text][et_pb_text _builder_version=”4.7.4″ _module_preset=”default” text_font=”Gt Walsheim||||||||” text_text_color=”#15293a” text_font_size=”18px” text_line_height=”1.8em” header_3_font=”Gt Walsheim||||||||” header_4_font=”Gt Walsheim||||||||” header_4_text_align=”center” header_4_text_color=”#15293a” header_4_line_height=”1.4em” custom_margin=”-10px||-5px||false|false” custom_padding=”8px|||||”]<\/p>\n

Great question! Typically, that depends on how much flooding you have and where it is. If the flooding is localized, a sump pump should do the trick. If there\u2019s flooding throughout your basement, you\u2019ll likely need a French drain, which is a more comprehensive solution. When we come down for a quote, we\u2019ll discuss the pros and cons of both solutions and which is the better fit for your home.<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.7.4″ _module_preset=”default”][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”2_3,1_3″ _builder_version=”4.7.4″ _module_preset=”default” custom_margin=”|auto||auto|false|false” custom_padding=”0px||50px||false|false”][et_pb_column type=”2_3″ _builder_version=”4.7.4″ _module_preset=”default”][et_pb_text _builder_version=”4.7.4″ _module_preset=”default” header_font=”Recoleta||||||||” header_text_align=”left” header_text_color=”#3f98d3″ header_font_size=”16px” header_letter_spacing=”1px” custom_margin=”||1px|||”]<\/p>\n

3. Do you offer a warranty?<\/h1>\n

[\/et_pb_text][et_pb_text _builder_version=”4.7.4″ _module_preset=”default” text_font=”Gt Walsheim||||||||” text_text_color=”#15293a” text_font_size=”18px” text_line_height=”1.8em” header_3_font=”Gt Walsheim||||||||” header_4_font=”Gt Walsheim||||||||” header_4_text_align=”center” header_4_text_color=”#15293a” header_4_line_height=”1.4em” custom_margin=”-10px||-5px||false|false” custom_padding=”8px|||||”]<\/p>\n

YES! Our French drains have a lifetime warranty.<\/b><\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.7.4″ _module_preset=”default” custom_padding=”85px||||false|false”][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”2_3,1_3″ _builder_version=”4.7.4″ _module_preset=”default” custom_margin=”|auto|1px|auto||” custom_padding=”0px||50px||false|false”][et_pb_column type=”2_3″ _builder_version=”4.7.4″ _module_preset=”default”][et_pb_text _builder_version=”4.7.4″ _module_preset=”default” header_font=”Recoleta||||||||” header_text_align=”left” header_text_color=”#3f98d3″ header_font_size=”16px” header_letter_spacing=”1px” custom_margin=”||1px|||”]<\/p>\n

4. How long does it take to install?<\/h1>\n

[\/et_pb_text][et_pb_text _builder_version=”4.7.4″ _module_preset=”default” text_font=”Gt Walsheim||||||||” text_text_color=”#15293a” text_font_size=”18px” text_line_height=”1.8em” header_3_font=”Gt Walsheim||||||||” header_4_font=”Gt Walsheim||||||||” header_4_text_align=”center” header_4_text_color=”#15293a” header_4_line_height=”1.4em” custom_margin=”-10px||-5px||false|false” custom_padding=”8px|||||”]<\/p>\n

Most basements are done in just one day. Large or complex jobs can take two or three days.<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.7.4″ _module_preset=”default” custom_padding=”85px||||false|false”][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”2_3,1_3″ _builder_version=”4.7.4″ _module_preset=”default” custom_margin=”|auto||auto|false|false” custom_padding=”0px||50px||false|false”][et_pb_column type=”2_3″ _builder_version=”4.7.4″ _module_preset=”default”][et_pb_text _builder_version=”4.7.4″ _module_preset=”default” header_font=”Recoleta||||||||” header_text_align=”left” header_text_color=”#3f98d3″ header_font_size=”16px” header_letter_spacing=”1px” custom_margin=”||1px|||”]<\/p>\n

5. Are you licensed? Are you insured?<\/h1>\n

[\/et_pb_text][et_pb_text _builder_version=”4.7.4″ _module_preset=”default” text_font=”Gt Walsheim||||||||” text_text_color=”#15293a” text_font_size=”18px” text_line_height=”1.8em” header_3_font=”Gt Walsheim||||||||” header_4_font=”Gt Walsheim||||||||” header_4_text_align=”center” header_4_text_color=”#15293a” header_4_line_height=”1.4em” custom_margin=”-10px||-5px||false|false” custom_padding=”8px|||||”]<\/p>\n

Yes, we are fully licensed and insured.<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.7.4″ _module_preset=”default” custom_padding=”85px||||false|false”][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”2_3,1_3″ _builder_version=”4.7.4″ _module_preset=”default” custom_margin=”|auto||auto|false|false” custom_padding=”0px||50px||false|false”][et_pb_column type=”2_3″ _builder_version=”4.7.4″ _module_preset=”default”][et_pb_text _builder_version=”4.7.4″ _module_preset=”default” header_font=”Recoleta||||||||” header_text_align=”left” header_text_color=”#3f98d3″ header_font_size=”16px” header_letter_spacing=”1px” custom_margin=”||1px|||”]<\/p>\n

6. Do you offer payment plans or financing?<\/h1>\n

[\/et_pb_text][et_pb_text _builder_version=”4.7.4″ _module_preset=”default” text_font=”Gt Walsheim||||||||” text_text_color=”#15293a” text_font_size=”18px” text_line_height=”1.8em” header_3_font=”Gt Walsheim||||||||” header_4_font=”Gt Walsheim||||||||” header_4_text_align=”center” header_4_text_color=”#15293a” header_4_line_height=”1.4em” custom_margin=”-10px||-5px||false|false” custom_padding=”8px|||||”]<\/p>\n

Unfortunately no, but our pricing is very competitive.<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.7.4″ _module_preset=”default” custom_padding=”85px||||false|false”][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”2_3,1_3″ _builder_version=”4.7.4″ _module_preset=”default” custom_margin=”|auto||auto|false|false” custom_padding=”0px||50px||false|false”][et_pb_column type=”2_3″ _builder_version=”4.7.4″ _module_preset=”default”][et_pb_text _builder_version=”4.7.4″ _module_preset=”default” header_font=”Recoleta||||||||” header_text_align=”left” header_text_color=”#3f98d3″ header_font_size=”16px” header_letter_spacing=”1px” custom_margin=”||1px|||”]<\/p>\n

7. How long have you been doing this for?<\/h1>\n

[\/et_pb_text][et_pb_text _builder_version=”4.7.4″ _module_preset=”default” text_font=”Gt Walsheim||||||||” text_text_color=”#15293a” text_font_size=”18px” text_line_height=”1.8em” header_3_font=”Gt Walsheim||||||||” header_4_font=”Gt Walsheim||||||||” header_4_text_align=”center” header_4_text_color=”#15293a” header_4_line_height=”1.4em” custom_margin=”-10px||-5px||false|false” custom_padding=”8px|||||”]<\/p>\n

Our team has been installing french drains and sump pumps for close to 20 years.<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.7.4″ _module_preset=”default” custom_padding=”85px||||false|false”][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”2_3,1_3″ _builder_version=”4.7.4″ _module_preset=”default” custom_margin=”|auto||auto|false|false” custom_padding=”0px||50px||false|false”][et_pb_column type=”2_3″ _builder_version=”4.7.4″ _module_preset=”default”][et_pb_text _builder_version=”4.7.4″ _module_preset=”default” header_font=”Recoleta||||||||” header_text_align=”left” header_text_color=”#3f98d3″ header_font_size=”16px” header_letter_spacing=”1px” custom_margin=”||1px|||”]<\/p>\n

8. Will this solve my water problem?<\/h1>\n

[\/et_pb_text][et_pb_text _builder_version=”4.7.4″ _module_preset=”default” text_font=”Gt Walsheim||||||||” text_text_color=”#15293a” text_font_size=”18px” text_line_height=”1.8em” header_3_font=”Gt Walsheim||||||||” header_4_font=”Gt Walsheim||||||||” header_4_text_align=”center” header_4_text_color=”#15293a” header_4_line_height=”1.4em” custom_margin=”-10px||-5px||false|false” custom_padding=”8px|||||”]<\/p>\n

We\u2019d have to check out your basement first to make sure this is the right solution for you. If yes, then it will take care of those water woes \u2014 forever!<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.7.4″ _module_preset=”default” custom_padding=”85px||||false|false”][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”2_3,1_3″ _builder_version=”4.7.4″ _module_preset=”default” custom_margin=”|auto||auto|false|false” custom_padding=”0px||50px||false|false”][et_pb_column type=”2_3″ _builder_version=”4.7.4″ _module_preset=”default”][et_pb_text _builder_version=”4.7.4″ _module_preset=”default” header_font=”Recoleta||||||||” header_text_align=”left” header_text_color=”#3f98d3″ header_font_size=”16px” header_letter_spacing=”1px” custom_margin=”||1px|||”]<\/p>\n

9. I have a sump pump. Why isn\u2019t that working?<\/h1>\n

[\/et_pb_text][et_pb_text _builder_version=”4.7.4″ _module_preset=”default” text_font=”Gt Walsheim||||||||” text_text_color=”#15293a” text_font_size=”18px” text_line_height=”1.8em” header_3_font=”Gt Walsheim||||||||” header_4_font=”Gt Walsheim||||||||” header_4_text_align=”center” header_4_text_color=”#15293a” header_4_line_height=”1.4em” custom_margin=”-10px||-5px||false|false” custom_padding=”8px|||||”]<\/p>\n

Sump pumps can clog, overheat, lose power, or the float switch can fail. Check to make sure it\u2019s plugged in and that the circuit is running properly. If it is, call us and we\u2019ll come down to check that the float switch is in the correct place and your system is clear of any debris.<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.7.4″ _module_preset=”default” custom_padding=”85px||||false|false”][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”2_3,1_3″ _builder_version=”4.7.4″ _module_preset=”default” custom_margin=”|auto||auto|false|false” custom_padding=”0px||129px||false|false”][et_pb_column type=”2_3″ _builder_version=”4.7.4″ _module_preset=”default”][et_pb_text _builder_version=”4.7.4″ _module_preset=”default” header_font=”Recoleta||||||||” header_text_align=”left” header_text_color=”#3f98d3″ header_font_size=”16px” header_letter_spacing=”1px” custom_margin=”||1px|||”]<\/p>\n

10. How much do French drains and sump pumps cost?<\/h1>\n

[\/et_pb_text][et_pb_text _builder_version=”4.7.4″ _module_preset=”default” text_font=”Gt Walsheim||||||||” text_text_color=”#15293a” text_font_size=”18px” text_line_height=”1.8em” header_3_font=”Gt Walsheim||||||||” header_4_font=”Gt Walsheim||||||||” header_4_text_align=”center” header_4_text_color=”#15293a” header_4_line_height=”1.4em” custom_margin=”-10px||-5px||false|false” custom_padding=”8px|||||”]<\/p>\n

Sump pump pricing varies, depending on the pump solution that works best for your home. French drains are priced by linear foot and exterior waterproofing is priced by square foot. We\u2019ll be able to give you an exact quote after we\u2019ve measured your basement and\/or home exterior.<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.7.4″ _module_preset=”default” custom_padding=”85px||||false|false”][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ module_id=”contact” module_class=”home-last-block1″ _builder_version=”4.7.4″ _module_preset=”default” background_color=”#15293a” use_background_color_gradient=”on” background_color_gradient_start=”#15293a” background_color_gradient_end=”#15293a” background_image=”http:\/\/watershieldusa.com\/wp-content\/uploads\/2020\/12\/transparent2.png” custom_margin=”0px||0px||false|false” custom_padding=”30px||0px|||” top_divider_height=”140px” top_divider_flip=”vertical|horizontal” top_divider_arrangement=”above_content”][et_pb_row column_structure=”1_4,1_4,1_4,1_4″ use_custom_gutter=”on” gutter_width=”1″ module_class=”home-last-block” _builder_version=”4.7.4″ _module_preset=”default” custom_margin=”|auto|18px|auto||” custom_padding=”60px||40px|||”][et_pb_column type=”1_4″ _builder_version=”4.7.4″ _module_preset=”default”][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.7.4″ _module_preset=”default”][et_pb_blurb title=”Address” use_icon=”on” _builder_version=”4.7.4″ _module_preset=”default” header_font=”Recoleta||||||||” header_text_color=”#3f98d3″ header_font_size=”20px” body_font=”Gt Walsheim||||||||” body_font_size=”17px” custom_margin=”||30px|-200px|false|false”]400 Rella Boulevard, Suite 165
\nMontebello, NY 10901<\/a>[\/et_pb_blurb][et_pb_blurb title=”Phone\/ Whatsapp” use_icon=”on” _builder_version=”4.7.4″ _module_preset=”default” header_font=”Recoleta||||||||” header_text_color=”#3f98d3″ header_font_size=”20px” body_font=”Gt Walsheim||||||||” body_font_size=”17px” custom_margin=”|||-200px|false|false” custom_padding=”||30px||false|false”]<\/p>\n

914-559-9160<\/a><\/p>\n

[\/et_pb_blurb][et_pb_blurb title=”Fax” use_icon=”on” _builder_version=”4.7.4″ _module_preset=”default” header_font=”Recoleta||||||||” header_text_color=”#3f98d3″ header_font_size=”20px” body_font=”Gt Walsheim||||||||” body_font_size=”17px” custom_margin=”||30px|-200px|false|false”]914-559-7700<\/a>[\/et_pb_blurb][et_pb_blurb title=”Email” use_icon=”on” _builder_version=”4.7.4″ _module_preset=”default” header_font=”Recoleta||||||||” header_text_color=”#3f98d3″ header_font_size=”20px” body_font=”Gt Walsheim||||||||” body_font_size=”17px” custom_margin=”||30px|-200px|false|false”]hello@watershieldusa.com<\/a>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.7.4″ _module_preset=”default”][et_pb_text _builder_version=”4.7.4″ _module_preset=”default” header_font=”Recoleta||||||||” header_text_align=”left” header_text_color=”#3f98d3″ header_font_size=”16px” header_letter_spacing=”1px” custom_margin=”|-150px|1px|-100px|false|false”]<\/p>\n

Get in touch<\/h1>\n

[\/et_pb_text][et_pb_text admin_label=”Title” _builder_version=”4.7.4″ text_font=”Gt Walsheim||||||||” text_text_color=”#15293a” text_font_size=”18px” text_line_height=”1.8em” ul_font=”||||||||” ol_font=”||||||||” header_font=”||||||||” header_2_font=”Oswald|||on|||||” header_2_text_align=”left” header_2_text_color=”#e2edf2″ header_2_font_size=”45px” header_2_letter_spacing=”0.3em” header_2_line_height=”1.2em” header_3_font=”||||||||” header_4_font=”||||||||” header_5_font=”||||||||” header_6_font=”||||||||” custom_margin=”|-150px|0px|-100px|false|false” custom_margin_tablet=”|||0vw” custom_margin_phone=”||0px” custom_margin_last_edited=”off|desktop” custom_padding=”|0px|3px|||” animation_style=”slide” animation_direction=”left” animation_delay=”100ms” animation_intensity_slide=”10%” header_2_font_size_tablet=”50px” header_2_font_size_phone=”30px” header_2_font_size_last_edited=”on|phone”]<\/p>\n

Make the move to
\nprotect your basement.<\/h2>\n

[\/et_pb_text][et_pb_text _builder_version=”4.7.4″ _module_preset=”default” text_font=”Gt Walsheim||||||||” text_text_color=”#e2edf2″ text_font_size=”18px” text_line_height=”1.8em” header_3_font=”Gt Walsheim||||||||” header_4_font=”Gt Walsheim||||||||” header_4_text_align=”left” header_4_text_color=”#15293a” header_4_line_height=”1.7em” custom_margin=”9px|-150px||-100px|false|false”]We\u2019ll get back to you within one business day.
\nHate these forms? Whatsapp us or just give us a call at 914-559-9160<\/a>.[\/et_pb_text][et_pb_contact_form captcha=”off” _builder_version=”4.7.4″ _module_preset=”default” form_field_background_color=”rgba(255,255,255,0)” form_field_text_color=”#e2edf2″ form_field_focus_background_color=”rgba(0,0,0,0)” form_field_focus_text_color=”#3f98d3″ form_field_custom_margin=”||18px||false|false” form_field_custom_padding=”16px||16px|0px|true|false” form_field_font=”Gt Walsheim||||||||” form_field_font_size=”16px” custom_button=”on” button_text_size=”16px” button_text_color=”#3f98d3″ button_bg_color=”rgba(0,0,0,0)” button_border_width=”2px” button_border_color=”#3f98d3″ button_border_radius=”67px” button_letter_spacing=”1px” button_font=”Gt Walsheim|||on|||||” button_custom_margin=”25px||||false|false” button_custom_padding=”15px|52px|15px|52px|true|true” custom_margin=”40px|-150px|18px|-100px|false|false” border_width_bottom=”1px” border_color_bottom=”#e2edf2″][et_pb_contact_field field_id=”Name” field_title=”Name” fullwidth_field=”on” _builder_version=”4.7.4″ button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”][\/et_pb_contact_field][et_pb_contact_field field_id=”Email” field_title=”Email Address” field_type=”email” fullwidth_field=”on” _builder_version=”4.7.4″ button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”][\/et_pb_contact_field][et_pb_contact_field field_id=”Phone” field_title=”Phone” allowed_symbols=”numbers” fullwidth_field=”on” _builder_version=”4.7.4″ _module_preset=”default” custom_margin=”||||false|false” custom_padding=”||||false|false”][\/et_pb_contact_field][et_pb_contact_field field_id=”Time” field_title=”What’s the best time to reach you?” fullwidth_field=”on” _builder_version=”4.7.4″ _module_preset=”default”][\/et_pb_contact_field][\/et_pb_contact_form][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.7.4″ _module_preset=”default”][\/et_pb_column][\/et_pb_row][et_pb_row module_class=”hide-from-ipad” _builder_version=”4.7.4″ _module_preset=”default”][et_pb_column type=”4_4″ _builder_version=”4.7.4″ _module_preset=”default”][et_pb_code _builder_version=”4.7.4″ _module_preset=”default”]